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Pioneer Energy Review

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Corporate Offices: 14090 Southwest Freeway, Suite 300, Sugar Land, TX 77478

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Pioneer Energy is a retail electric provider serving residential small commercial customers in Texas.  Based in Sugar Land, Texas, Pioneer has an experienced management team and relies on that experience to bring great rates and service to its customers.  Pioneer’s basic belief is that energy should be simple and they do their best to make it simple for their customers.

Pioneer Energy offers Texas residential electric customers a variety of fixed price plans to meet their needs.  Customers desiring flexibility can select fixed price plans with terms as short as 3 months.  For those customers who value locking in a rate for longer terms, Pioneer has fixed rate plans ranging up to 36 months.  Popular term lengths of 12, 24, and 36 months conveniently blend seasonal price variations into a single competitive price.  Pioneer also offers specialized terms of 6 and 18 months that may offer seasonal price advantages by focusing on off-peak pricing months.  For small commercial electricity customers, Pioneer offers customized pricing for based on the customer’s location, energy usage profile, and other factors.

Pioneer Energy keeps the customer care and billing process simple.  This helps keep costs down and enables them to offer great electricity rates.  Their customer call center is staffed Monday thru Friday from 9 am to 6 pm.  Pioneer also offers electronic billing and payment by bank draft.

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Pioneer Energy Review - Smooth - no problems By: Don B on January 24th, 2016

No problems. Signed up online. Switch was seamless. I chose the e-Bill and bank debit feature so everything just worked automatically. Never had a reason to contact them so I can't attest to their in-person customer service. If you are looking for a low maintenance electricity provider, these guys seemed OK. Did not stay with them when contract was up because I found a better rate with Cirro Energy. It pays to shop!

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