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Pulse Power Review

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Corporate Offices: P.O. Box 734377 Dallas, Texas 75373-4377

Pulse Power

Pulse Power Energy Plans & Rates

Pulse Power offers easy to understand energy plans without gimmicks. They have 12-36 month plans that are all at a discount to the price to beat for each TDU (area).

Pulse Power Coverage

Pulse Power offers competitive rates throughout Texas, and highly competitive rates in the larger cities such as Houston, Dallas Fort-Worth, Arlington, Corpus Christi, Waco & Plano. Pulse isn’t the largest electric provider in Texas, but they are working towards it with coverage in all of the major deregulated markets with simple to read electricity plans and rates.

Pulse Power Renewable/Green Plans

Most providers in Texas offer green or renewable plans sourced from Solar Power or Wind Power with different ratios from 10% Green through 100% Green with the remaining power coming from Natural Gas or Coal powered plants.  Pulse is no different with a portfolio of offerings including various percentages of Renewable energy.  

Starting Service with Pulse Power

Pulse Power makes it easy to start new service with them.  You can enroll right here using our search or you can call Pulse Customer Service at 833-785-7797.  

Provider Customer Service

Pulse Customer Service is open weekdays 8AM – 5PM Sat.  Call 833-785-7797 to speak with a customer service rep.  You can also setup and login to the Pulse Account

Provider Bill Pay

Pulse offers full and informative bills to customers via Paper or Digital options that explain everything on your bill.  However if you have any questions you can still call 833-785-7797 to speak with a customer service rep.  You can also setup and login to Pulse Account.

Savings & Tips

Pulse Power wants to help you save money and energy.  With a full suite of tips & recommendations you are covered to audit your own appliances or perform a full replacement of your thermostats & appliances with the knowledge to shop smart.  Well explained SEER ratings & Energy Star descriptions, seasonal tips for thermostats & insulation ratings are just a few of the energy saving tips you’ll find on our Energy Efficiency section.

Power Outages

Need to report an outage or fallen wire? To get faster service—and save your precious cell phone battery—please call your local Transmission and Distribution Utility (TDU) directly, listed below.

AEP Texas Central (866) 223-8508
AEP Texas North (866) 223-8508
CenterPoint Energy (800) 332-7143
Nueces Electric Cooperative (800) 632-9288
Oncor Electric Delivery (888) 313-4747
Sharyland Utilities (800) 442-8688
Texas-New Mexico Power Company (888) 866-7456

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Provider Corporate Office

Pulse Power’s Corporate headquarters are in Dallas Texas at:

Pulse Power
P.O. Box 734377
Dallas, Texas 75373-4377

Reviews & Ratings

Google Reviews

Pulse Power Texas
Based on 224 reviews
powered by Google
Scott Park
Scott Park
15:54 04 Aug 20
We've been with Pulse Power Texas since April 2020. We chose to go with a plan that has consistent charges so as not... to have summer time electricity bill spikes. The only issue and it's not a complaint, is that I have had trouble understanding the customer service folks, the spoken accent can be thick, but they're patient and resolved my query. So far it has been a good experienceread more
D Persons
D Persons
17:01 02 Aug 20
SOLAR PANEL OWNERS BEWARE!!!I used an online comparison to choose the best energy rates. I used the prior twelve... months of kwh usage to provide realistic information and simulation of bills via Pulse Power. Pulse Power came up slightly lower than my current provider. After transferring my service to Pulse Power, 2 months in I received notification from Pulse that my property is not eligible for the rate and plan I chose because of solar panels on the property. Nowhere, at any time, during the sign up process was I warned that the plan I was choosing would be revoked based upon the presence of solar panels. Pulse gave me the option to go with the most economical plan they had a the time for those that do not have solar panels. It has been a complete mistake from minute one to choose Pulse Power. I now have one of the highest electric bills I have ever had. Despite having 6 solar panels for over 10 years, Pulse Power is the only company of 5 to rescind / revoke offer based upon the presence of solar panels. True "Buyers Remorse" for me. I will be contacting my prior providers to see if they have any programs to buy me out of Pulse Power and go back to them.Other than this issue with the solar panels and rate changes forced upon me, I would have not had reason to post a poor review. To be fair, they did give me the option to change suppliers at no penalty. I should have gone back with my prior provider.read more
Julissa Bornn
Julissa Bornn
15:35 31 Jul 20
Do not use them. They will give you the wrong information on rates and I was only told the actual rate after asking... many questions to the customer service rep. They will let you a rate is 10.3 when in reality they are NOT including TDU additional rate. So basically 13 cents is ridiculous. I requested a cancellation (within the three day requirement) and told I need to complete the online cancellation. Absolutely awful service and not worth the hassle.read more
jam poll
jam poll
03:28 29 Jul 20
This company takes advantage of people's situations. I had several questions regarding my payment that was not taken... out of my account. Nearly a week later, only after I contacted them asking why the payment had not been taken out of my account do they post on my account it was rejected and in return was charged $30. When you pay select credit card and not the other options of ACH pay. I didn't know there was a difference. It should still come out of the same account. I wish I can switch. Very disappointed and a very costly mistake. Very unsatisfied. Don't let the cheap rates fool you. There's a TDU charge through a completely different company cause technically they're not delivering your electricity. Go somewhere else.read more
Tammy Wheatley
Tammy Wheatley
01:47 27 Jul 20
So far everything is good! Very easy to deal with. Great customer service!
Eric Bass
Eric Bass
00:15 23 Jul 20
Fair rates and top notch reporting so you always know what your usage is any given day or week.
miles taylor
miles taylor
15:08 22 Jul 20
Stay FAR away from this company. Saw the lower prices, asked about a price quote. They danced around questions... repeatedly. Then they told me they were getting ready to shut off my power to switch it to theirs.Then they wouldn't stop until a filled out a submit to cancel services...even though all I did was fill out a form for a price quote. Unrealread more
Amber Cates
Amber Cates
01:01 17 Jul 20
Deceptive marketing practices. When we received our first bill of $330, we paid it and resolved to do better. Lowered... all energy usage. Got rid of the pool, turned and kept the lights off all the time, AC turned up to 76-78° (was previously 70-73°), unplugged unused appliances, kept doors and windows closed. We made sure everything we did had saving energy in mind. Imagine our surprise when our next bill was $110 MORE! Don't know how companies like this are allowed to operate. Will be switching immediately!read more
Joel Crow
Joel Crow
14:04 29 Jun 20
Thinking Of Signing With Pulse Power----Don't Do IT.I have experienced poor customer service before, Pulse Power sets... the new standard for worst customer relations ever. My account lasted less than 1 month before I was driven to find new energy provider. This company requires new customers to survive. Do me and everyone a favor and take a pass signing with this company. Don't let these people at Pulse Power cheat you like they do many others.read more
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