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4Change Energy Review

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Corporate Offices: 200 West John Carpenter Fwy, Suite 1240, Irving, TX 75039

4 Change Energy

4 Change Energy Profile


4 Change Energy is a Texas-based retail electricity provider serving residential customers in Texas.  4Change Energy is an interesting retail electric provider in that they are affiliated with TXU Energy but operate independently with regard to their marketing and overall customer experience.  Prospective customers should view this as an opportunity to reap the benefits of working with a smaller, highly personable energy supplier without having to worry about their expertise or stability.  The guiding principle of 4Change Energy is that customers should be able to find great electricity rates for their home while simultaneously helping their community.  While some retail electric providers offer opportunities for customers to give back to their community, 4Change Energy is unique in that community giving is core to their business.

4Change Energy keeps its electricity plan offerings simple.   They offer a month-to-month variable rate plan for customers that desire the flexibility of changing energy providers or prefer to avoid committing to a specific contract term.  They also have fixed price plans with terms of 3, 6, 12, and 24 months.  Any plan can be made 100% renewable.  4Change Energy’s retail electric plans feature electronic document and bill delivery and payment by automatic bank draft.  Online enrollment is available 24/7.

4Change Energy is easy to contact and interact with through a variety of media.  4Change Energy has a traditional customer care call center that is available on weekdays during normal business hours.  Their website also has an extensive FAQ section that addresses a wide spectrum of topics.  Customers can access their accounts through an online portal to view billing and usage information.  4Change Energy maintains an active presence on social media sites including Facebook and Twitter.  Their Facebook page is especially useful as it contains practical energy-saving tips and frequent contests and sweepstakes.

As mentioned above, 4Change Energy is all about giving back to the community.  They donate 4% of their profits to charities that serve the needs of Texans.  The causes they support with their donations include Feeding Texas, the American Cancer Society, the American Red Cross, and Heroes for Children.  Customers select which worthy cause they want to support and the aggregate selections of all customers determine the allocation of donations among the four entities.  Feeding Texas works to end hunger in all Texas communities while the American Cancer Society focuses on cancer prevention and treatment research.  The American Red Cross provides relief after natural disasters which can occur all too often with Texas weather and exposure to tropical storms.  Heroes for Children helps kids battling serious illnesses.  4Change Energy provides an easy way to support these causes while still getting competitive electricity rates.

4 Change Energy Plans & Rates


4 Change offers a simple set of more plans that cover a broad range consumers with their Charitable plans that donate set percentages of your billings to a charity, Green plans like the Green Saver 12 and even a month to month Charitable Saver Monthly plan. If you like giving to Charity then 4-Change might be the right choice for you.

4 Change Energy Coverage


4Change offers competitive rates throughout Texas, and highly competitive rates in the larger cities such as Houston, Dallas Fort-Worth, Arlington, Corpus Christi, Waco & Plano. Several electric providers may offer lower rates than 4 Change but you always get the trusted name with a long tenure of customer satisfaction when you choose 4 Change Energy.

4 Change Energy Renewable/Green Plans


Most providers in Texas offer green or renewable plans sourced from Solar Power or Wind Power with different ratios from 10% Green through 100% Green with the remaining power coming from Natural Gas or Coal powered plants.  4 Change is no different with a portfolio of offerings including various percentages of Renewable energy.  

Starting Service with 4 Change Energy


4 Change makes it easy to start new service with them.  You can enroll right here using our search or you can call 4 Change at 855-784-2426.  

Provider Customer Service


4 Change Customer Service is open from 7AM – 8PM CST Mon-Fri, 8AM – 5PM Sat.  Call  855-784-2426 to speak with a customer service rep.  You can also setup and login to the 4 Change Customer Portal at 4 Change Account

 

Provider Bill Pay


4 Change Energy offers full and informative bills to customers via Paper or Digital options that explain everything on your bill.  However if you have any questions you can still call 855-784-2426 to speak with a customer service rep.  You can also setup and login to the 4 Change Customer Portal at 4 Change Account.

Savings & Tips


4 Change Energy wants to help you save money and energy.  With a full suite of tips & recommendations you are covered to audit your own appliances or perform a full replacement of your thermostats & appliances with the knowledge to shop smart.  Well explained SEER ratings & Energy Star descriptions, seasonal tips for thermostats & insulation ratings are just a few of the energy saving tips you’ll find on our Energy Efficiency section.

Power Outages


Need to report an outage or fallen wire? To get faster service—and save your precious cell phone battery—please call your local Transmission and Distribution Utility (TDU) directly, listed below.

AEP Texas Central (866) 223-8508
AEP Texas North (866) 223-8508
CenterPoint Energy (800) 332-7143
Nueces Electric Cooperative (800) 632-9288
Oncor Electric Delivery (888) 313-4747
Sharyland Utilities (800) 442-8688
Texas-New Mexico Power Company (888) 866-7456

Provider Corporate Office


4 Change Energy’s Corporate headquarters are in Dallas Texas at:

4 Change Energy
PO Box 660361
Dallas, Texas 75266

Reviews & Ratings

Google Reviews

4Change Energy
4.0
Based on 1107 reviews
powered by Google
Susan Thomas
Susan Thomas
19:33 29 Jul 20
I LOVE that I don't have to swelter in the Texas heat because if I use over 1000 KWH, I then get $75 off my total bill.... That is a BIG savings at this time of the year. I am the most non Republican conservative that anyone will ever meet. I look for opportunities to SAVE and I save big at 4 Change Energy!read more
Kristin Neppl
Kristin Neppl
14:35 29 Jul 20
I previously have had 2 other energy companies that would fluctuate the price of their charges often. One time, when I... went home at Christmastime, I was gone for 3 weeks (with everything turned OFF) and got a bill just as big as any other month. When I brought this to their attention, they just didn't care and said I had to pay. That is when I went to 4Change Energy. Their prices are true to their contract agreements, the charges actually reflect your usage, and I think they have some of the best deals out there on the market without all the hidden fees. Within the last 2 years, 4Change has started sending their customers weekly emails with anticipated charges based on current usage, which is very helpful in keeping you aware of what you are using and what your bill will probably be. I have not had a single problem with this company since I started using them 6 years ago. I recommend them all the time!read more
Tracy Yu
Tracy Yu
02:07 29 Jul 20
The agents helped me to transfer my service without any trouble. The service is efficient and helpful. It is easy to... get help via phone call. Instead of waiting in the line for a long time, I got an agent really fast. Referring a friend helped me to get 25 dollars.read more
Debra McGaughey
Debra McGaughey
01:33 29 Jul 20
Our family has been with 4Change Energy for more than four years. In addition to the low rates, what we like about... 4Change is the clear language we see on its website, the home energy report/cost estimate we get in an email each month. That is SO helpful! It helps prevent bill shock when the payment is due. 4Change Energy is also helpful in stretching out your payment if you need to. Overall, we've looked high and low for a good energy company before we landed here. We are here to stay with 4Change.read more
Selma Willson
Selma Willson
23:38 28 Jul 20
I enjoy being with 4Change Energy and actually renewed my contract which I normally do not do.New companies almost... offer better rates by 4Change Energy was an exception. I also love my weekly reviews, it certainly helps with predicting how much the bill is going to be, so it's not as much as a shock.Great job 4Change Energy!!!!read more
Tiffney Garza
Tiffney Garza
15:18 28 Jul 20
Best electricity company I've used! I found them on a power to choose promo like I do every six months and hop from... company to company. I did one year with them and I've never had rates this low for a 2 story house...our water bill is higher even at the peak! I signed up for a two year contract and have brought over all of my friends, I highly recommend this company!read more
Fred Clause
Fred Clause
19:36 12 Jul 20
Great rates for your electric service. We're on our 3rd year and have never had a problem. We use auto-pay and always... know what to expect with their weekly usage report and projected bill. So easy to extend service. I just signed up for another 24 months.read more
Ernest Bill Bates
Ernest Bill Bates
12:14 10 Jul 20
Simply the BEST. Been with this company since day one. They prove to me that they are better than all the rest. I only... support 100 percent wind or solar power. What a great company this has been. Signed up for two additional years at a locked in rate. Gotta Love It!read more
ASHLYNE ROBERTS
ASHLYNE ROBERTS
14:04 06 Jul 20
DO NOT USE THIS COMPANY!!!! I switched from my provider of 3yrs to 4change because of the difference in average price... per kWh. This has turned out to be the BIGGEST mistake. They sent all of the confirmation emails stating “there will be no disruption in services” and that our services would be connected on the date listed in the email. It’s now been 3 days without electricity because they screwed up. We lost all of the groceries in our fridge and have been staying in a hotel room while we get services reconnected with our previous provider. 4change is not willing to take care of the expenses we accrued due to THEIR mistakes. Instead, they’ve told us “sorry, all we can do is turn your services on today.” NO THANKS!!!! If you couldn’t turn them on the day you confirmed THREE TIMES that you would be turning them on, why would u trust you to turn them on now? We’ll be returning to our previous provider and will NEVER use this company again. You get what you pay for.read more
Lisa Matson
Lisa Matson
05:09 27 Jun 20
Been with this company for almost 3 years now. Great market changing rates. Moved from my house in downtown Houston... to the suburbs and willingly (not contracted related) continued using them in my new house in the suburbs. Very pleased with the willingness to help and resolve issues from the customer service as well. Hard to find that now a days.read more
Alok Kumar
Alok Kumar
16:32 26 Jun 20
One of the best company have electricity with in Texas. They keep us informed on all circumstances and their rates are... very competitive. They keep educating users from time to time on how to efficiently use electricity in your house while you are home or when you are way. I rate them a 5 star company.read more
Shane G
Shane G
04:51 29 May 20
I love 4Change Energy. They are just a great company all around. Their staff is professional, friendly and just... downright nice. Their prices are just about the best I've seen per kw/h. They have great packages based on your electricity usage, so you end up getting the best deal based on how much you use. I can't recommend them enough!read more
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