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New Power Texas Review

Find New Power Texas Electricity Rates

Corporate Offices: The Woodlands, TX 77380

New Power Texas

New Power Texas


New Power Texas is a retail electricity provider serving customers all across Texas. Everyone needs basic electricity and that’s what we provide. Our transparent, no frills electricity plans give you what you want – electricity at great, low prices. We keep things easy so finding an electricity provider can be fast and signing up for the right plan can be quick.

Best New Power Texas Rates for Oncor

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Best New Power Texas Rates for Centerpoint

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Best New Power Texas Rates for AEP North (AEPN)

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Best New Power Texas Rates for AEP Central/West (AWPC)

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Best New Power Texas Rates for Texas New Mexico (TNMP)

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In a market where unsuspecting consumers get shocking fees on their bills and others find out that extreme weather can turn a $100 bill into a $10,000 bill, New Power offers residential customers a number of straight forward fixed rate plans from which to choose, no surprises.  There are no gimmicks, no hidden fees, just simple to understand electricity plans for 12 months through 36 months at great rates.  These plans feature electronic document delivery and auto-pay.  

Residential customers also have access to a number of account features.  The New Power Dashboard is free and provides online access to see how and when the customer uses electricity.  There is a lengthy FAQ that will answer all of your questions plus some.  

New Power Texas focuses all of it’s efforts on residential customers only.  This way, you are their biggest customer and you will always get their best service!

New Power is a retail electricity provider serving customers across Texas. Everyone needs basic electricity and that’s what they provide. They keep things easy so finding an electricity provider can be fast and signing up for the right plan can be quick.

New Power Team works tirelessly to make sure they have the best available rates and terms for the cost-conscientious electricity shopper. They aim to make signing up for your electricity as convenient as possible.

New Power Texas is a retail electricity provider serving customers all across Texas. Everyone needs basic electricity and that’s what we provide. Our transparent, no frills electricity plans give you what you want – electricity at great, low prices. We keep things easy so finding an electricity provider can be fast and signing up for the right plan can be quick.

In a market where unsuspecting consumers get shocking fees on their bills and others find out that extreme weather can turn a $100 bill into a $10,000 bill, New Power offers residential customers a number of straight forward fixed rate plans from which to choose, no surprises.  There are no gimmicks, no hidden fees, just simple to understand electricity plans for 12 months through 36 months at great rates.  These plans feature electronic document delivery and auto-pay.  

Residential customers also have access to a number of account features.  The New Power Dashboard is free and provides online access to see how and when the customer uses electricity.  There is a lengthy FAQ that will answer all of your questions plus some.  

New Power focuses all of it’s efforts on residential customers only.  This way, you are their biggest customer and you will always get their best service!

New Power is a retail electricity provider serving customers across Texas. Everyone needs basic electricity and that’s what they provide. They keep things easy so finding an electricity provider can be fast and signing up for the right plan can be quick.

New Power Texas team works tirelessly to make sure they have the best available rates and terms for the cost-conscientious electricity shopper. They aim to make signing up for your electricity as convenient as possible.

New Power may be new to the Texas Electricity Market, but they make up for it with simple plans, easy signup, flexible payment and one of the best customer service departments. If you want an easy plan, easy setup then New Power Texas is your provider.

New Power Texas Plans for Oncor

New Power Texas Logo
Power of One

Good for Large Homes.
Use your electricity anytime you want at one low price on your bill for any cycle under 2,000 kWh.

Early termination fee of $125.00

127 Times Apr 14th, 2022
Fixed Rate
11.8¢ per kWh

New Power Texas Plans for Centerpoint

New Power Texas Logo
Power of One

Good for Large Homes.
Use your electricity anytime you want at one low price on your bill for any cycle under 2,000 kWh.

Early termination fee of $125.00

139 Times Apr 21st, 2022
Fixed Rate
12.3¢ per kWh

New Power Texas Plans for AEP North (AEPN)

New Power Texas Logo
Power of One

Good for Large Homes.
Use your electricity anytime you want at one low price on your bill for any cycle under 2,000 kWh.

Early termination fee of $125.00

25 Times Apr 14th, 2022
Fixed Rate
12.5¢ per kWh

New Power Texas Plans for AEP Central/West (AWPC)

New Power Texas Logo
Power of One

Good for Large Homes.
Use your electricity anytime you want at one low price on your bill for any cycle under 2,000 kWh.

Early termination fee of $125.00

32 Times Apr 14th, 2022
Fixed Rate
13¢ per kWh

New Power Texas Plans for Texas New Mexico (TNMP)

New Power Texas Logo
Power of One

Good for Large Homes.
Use your electricity anytime you want at one low price on your bill for any cycle under 2,000 kWh.

Early termination fee of $125.00

30 Times Apr 14th, 2022
Fixed Rate
13¢ per kWh

New Power Texas Energy Coverage


New Power Texas has competitive rates throughout Texas, and very good rates in the larger cities such as Houston, Dallas Fort-Worth, Arlington, Corpus Christi, Waco & Plano along with locked in rates at 12, 24 & 36 months in most regions.

Starting Service with New Power


New Power Texas makes it easy to start new service with them.  You can enroll right here using our search or you can call New Power at 866-654-5071.  

Provider Customer Service


New Power Texas Customer Service can assist you through Voice & Email.  Call 866-654-5071 to speak with a customer service rep.  You can also setup and login to the New Power Customer Portal at My Account

Provider Bill Pay


You can easily pay your bill by check or by calling 866-654-5071 or go to the New Power Texas account and login for Bill Pay options. You can save money when you sign up for autopay and paperless billing.

Power Outages


Need to report an outage or fallen wire? To get faster service—and save your precious cell phone battery—please call your local Transmission and Distribution Utility (TDU) directly, listed below.

AEP Texas Central (866) 223-8508
AEP Texas North (866) 223-8508
CenterPoint Energy (800) 332-7143
Nueces Electric Cooperative (800) 632-9288
Oncor Electric Delivery (888) 313-4747
Sharyland Utilities (800) 442-8688
Texas-New Mexico Power Company (888) 866-7456

Texas Electricity Utility Map
Texas Electricity Utility Map
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Provider Corporate Office


New Power Texas Corporate headquarters are in The Woodlands Texas at:

New Power Texas
10200 Grogan’s Mill, Suite 150
The Woodlands, TX 77380

Reviews & Ratings

Google Reviews

New Power Texas
3.8
Based on 110 reviews
powered by Google
Kyne K Onyenze
Kyne K Onyenze
18:39 19 Apr 22
New Power TX is the ABSOLUTE worst electric company!!!Please read:I've been living in Texas my entire life and I've... been in Austin for the last 8 years. I have dealt with other electric companies before dealing with New Power TX and I've been using new power texas going on 2 years now. I renewed my contract on the exact same plan, but when I received my first bill, I noticed the rate doubled. I did not change my plan when I renewed the contract! When I contacted customer service, no one on the first line could help me. When I finally got ahold of someone at the company to fix it, they put me on a different, more affordable plan (which started in a different month from my rental agreement) and told me I had to pay for (if/when) an early termination fee when my lease ends..Side note: if you can't provide them with proof that you are moving to a new address under YOUR name, then you are still subject to the termination fee (i.e. back home with parents or with a roommate is not enough proof per David, one of the New Power "managers").On other instances, when paying your bills, New power TX is quick to hit you with hidden late fees (even if you are set up on autopay). When you call the company to have an issue with your bill fixed/explained, they will send you through Customer support 1, followed by a supervisor, and then finally a manager who all will tell you the same thing "[insert blurb about their policies and how their hands are tied]". Meanwhile, as you continually listen to their policies and how the individuals on the line can't assist you, you quickly realize their policies (1) strive to ignore consumer needs/situations, (2) put consumers in financial chokeholds by inducing all sorts of additional hidden fees all while (3) protecting their profits at their leisure. DO NOT TRUST THIS COMPANY WITH YOUR INFORMATION!!I am one that does not normally write reviews, however, I feel it is my due diligence to alert the general consumer of the atrocities this company is committing on a monthly/yearly basis. For anyone reading this, it is with utmost and extreme sympathy that I write this review. If you are in the Pflugerville/Austin surrounding areas, I would highly highly HIGHLY avoid New Power TX at all costs. They will rip you off the first chance they get!! Protect your peace.New Power TX is the ABSOLUTE worst electric company!!!read more
Kyne Onyenze
Kyne Onyenze
18:37 19 Apr 22
New Power TX is the ABSOLUTE worst electric company!!!Please read:I've been living in Texas my entire life and I've... been in Austin for the last 8 years. I have dealt with other electric companies before dealing with New Power TX and I've been using new power texas going on 2 years now. I renewed my contract on the exact same plan, but when I received my first bill, I noticed the rate doubled. I did not change my plan when I renewed the contract! When I contacted customer service, no one on the first line could help me. When I finally got ahold of someone at the company to fix it, they put me on a different, more affordable plan (which started in a different month from my rental agreement) and told me I had to pay for (if/when) an early termination fee when my lease ends..Side note: if you can't provide them with proof that you are moving to a new address under YOUR name, then you are still subject to the termination fee (i.e. back home with parents or with a roommate is not enough proof per David, one of the New Power "managers").On other instances, when paying your bills, New power TX is quick to hit you with hidden late fees (even if you are set up on autopay). When you call the company to have an issue with your bill fixed/explained, they will send you through Customer support 1, followed by a supervisor, and then finally a manager who all will tell you the same thing "[insert blurb about their policies and how their hands are tied]". Meanwhile, as you continually listen to their policies and how the individuals on the line can't assist you, you quickly realize their policies (1) strive to ignore consumer needs/situations, (2) put consumers in financial chokeholds by inducing all sorts of additional hidden fees all while (3) protecting their profits at their leisure. DO NOT TRUST THIS COMPANY WITH YOUR INFORMATION!!I am one that does not normally write reviews, however, I feel it is my due diligence to alert the general consumer of the atrocities this company is committing on a monthly/yearly basis. For anyone reading this, it is with utmost and extreme sympathy that I write this review. If you are in the Pflugerville/Austin surrounding areas, I would highly highly HIGHLY avoid New Power TX at all costs. They will rip you off the first chance they get!! Protect your peace.In conclusion: New Power TX is the ABSOLUTE worst electric company!!!read more
Tony Medina
Tony Medina
03:24 24 Feb 22
am a new customer and I have been without power since I signed up with your company. Your customer service is... unsatisfactory and totally lacking in empathy. I have been told my power would be turned on any minute so many times just to be let down over and over. It has been freezing at my house and nothings but broken promises has been done by your company. I am exhausted and not looking forward to dealing with your company for the next 36 months.read more
J Richart
J Richart
18:47 22 Oct 21
It's electricity, so what's there to say. Switched to them because they had good rates at the time (& may still). ... They have upgraded services by providing paper bills (for those of us that like paper) and automated payment. Both improvements. No complaints, never had to call customer service, which is a positive.read more
Africa CTN
Africa CTN
14:23 22 Oct 21
Good service. Very informative regular reports on consumption and projected costs. Helpful in reminding we can have an... affect on our usage.read more
Sarah Jumper
Sarah Jumper
14:09 22 Oct 21
New Power offered me a 2 year plan at a great price. They send me a weekly email with my usage and comparison to the... week before which is super helpful and informative. Billing is easy and again, affordable!! I would highly recommend them!read more
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