Corporate Offices: 6555 Sierra Drive, Irving, Texas 75039
TriEagle Energy Plans & Rates
TriEagle Energy has electricity plans to match just about everyone. They offer discount plans, Smart Energy Plans and Green Energy Plans all at 12, 24 & 36 months! TriEagle provides transparent pricing with no hidden fees, even including TDU Delivery Charges into their rates. Need a new Smart Thermostat, sign up for their Smart Energy 36 plan.
Most providers in Texas offer green or renewable plans sourced from Solar Power or Wind Power with different ratios from 10% Green through 100% Green with the remaining power coming from Natural Gas or Coal powered plants. In most areas TriEagle provides 100% renewable energy at rates competitive to non-renewable energy rates.
Starting Service with TriEagle
TriEagle makes it easy to start new service with them. You can enroll right here using our search or you can call 4 Change at 877-933-2453.
Provider Customer Service
TriEagle Customer Service is open from 8AM – 7PM CST Mon-Fri. Call 877-933-2453 to speak with a customer service rep. You can also setup and login to the TriEagle Customer Service at Account Center.
Provider Bill Pay
TriEagle Energy offers full and informative bills to customers via Paper or Digital options that explain everything on your bill. However if you have any questions you can still call 877-933-2453 to speak with a customer service rep. You can also setup and login to the TriEagle Customer Service at Account Center. You can also pay via MoneyGram in-store or online using TriEagle MoneyGram Code: 15853.
Savings & Tips
TriEagle Energy wants to help you save money and energy. With a full suite of tips & recommendations you are covered to audit your own appliances or perform a full replacement of your thermostats & appliances with the knowledge to shop smart. Well explained SEER ratings & Energy Star descriptions, seasonal tips for thermostats & insulation ratings are just a few of the energy saving tips you’ll find on our Energy Efficiency section.
Need to report an outage or fallen wire? To get faster service—and save your precious cell phone battery—please call your local Transmission and Distribution Utility (TDU) directly, listed below.
AEP Texas Central (866) 223-8508 AEP Texas North (866) 223-8508 CenterPoint Energy (800) 332-7143 Nueces Electric Cooperative (800) 632-9288 Oncor Electric Delivery (888) 313-4747 Sharyland Utilities (800) 442-8688 Texas-New Mexico Power Company (888) 866-7456
Provider Corporate Office
TriEagle Energy’s Corporate headquarters are in Irving Texas at:
TriEagle Energy 6555 Sierra Drive Irving, Texas 75039
Mauricio G. helped with all my questions today! He was so informative and positive! I love when companies offer... assistance through chat!I have had TriEagle for over one year now and their fixed rate plan has helped me manage my account and billing! They also made it so easy when I moved service addresses! Definitely a great company to haveread more
I have truly enjoyed using TriEagle energy for the past 5 years. I have always received a good rate from them and... during this past ice storm in central Texas, they did not inflate my rate like I’ve heard other companies have done.Signing up for their 36 month plan has always saved me money and of course, peace of mind when I hear that oil prices are going up.read more
Andrea was so helpful! She understood my needs and patiently guided me through the process of renewal. It only took a... few minutes. She saved me time. Very impressed with her! Glad to renew my plan knowing customer service is a priority at TriEagle!read more
Have had them for two years and they have the best rates I could find. I know what to expect with my bill each month... with TriEagle's fixed rate plans. The only issue I have ran into is once your contract runs out you are put onto a variable rate which made my bill skyrocket. However, I contacted them and they explained to me what happened and walked me through the steps on renewing to a plan that fit me. Would highly recommend to anyone looking for electricity services.read more
Got to be candid. The electricity rates they published vs what I signed up for and what they bill is a no-go. That, and... I have apparent energy spikes when there are no electronics nor appliances running (including TV's, heat, AC, no clothes washer/dryer, dish washing machine). About 40% higher than previous plans I have experience with, and the customer support is near non existent. Avoid.Update 2020: Almost 2 years later, they provided a refund. One star added to review.read more
I don't understand what "Share what a place is like now" is looking for. My chat agent did an excellent job of guiding... me through the online application process. She was very prompt and polite.read more
i had a great experience with trieagle. i did not want to switch! unfortunately, after two years their wattage charge... was going up for me. so I decided to switch but over all i enjoyed my experience.read more
Throughout my contract I have been very pleased with eery aspect of TriEagle. This includes the sign up, the billing... and payment processes, the information emails, and the online chat service for any questions. Plus, I got a great rate! If the rate remains competitive, I will certainly stay with them as my power provider.read more
Great experience I'm having with this company with my low electric bill. My electricity is so low in my new home in... Richardson is less than $60 bucks. They send me weekly tracking reports via email which keeps me updated on my usage. It's also gives options on ways to keeping down while saving more $ money from leaving my wallet.read more
Fast, efficient service for completing application for a rental property. I've used TriEagle in the past for my home... and also with previous rental properties. Good rates, fast service, and flexibility. Thank you!read more
TriEagle Energy is a great company. They have been great. During the pandemic, my family and I were affected and lost... a great amount of income. We are still trying to recoup the loss and TriEagle Energy has been so understanding. They have been able to extend our payment date so we can make the payment when we can. Thank you TriEagle.read more
It was a pleasure to work with Ana via chat, she was very instrumental in assisting me with what I needed, it made it... so much easier when you have someone like her to assist. When you have an person who is kind and actual takes the time with it, you can rest assure the company have hired experience people to help. It shows with the time I spent with Ana. Thank you Ana I appreciate you.read more
I have called numerous times to inquire about getting my deposit back, and I got the run around. I moved out of my... rent house in 2019 over a year ago and have never gotten my deposit back., I tried e-mailing and got the run around. Do not trust this company they wont give you back your deposit. They said they sent it but I never got it, I called numerous times and gave them my new mailing address and they never sent it. There is only one phone number with voice prompts that seem to direct you to different departments but all the calls go to the same place. They are not helpful at all. They kick you down the curb, never return your calls and don't answer e-mails. They are cheap because they rip every one off.Update: Thank you for responding to my post and thanks for resolving my issue, I have received my deposit back.read more
The worst energy company ever, If possible I would give zero stars. If you looking for one, avoid TriEagle at all cost.... Here is why. I signed a contract with them on July 15th, but I only moved to my APT ( 1 Bedroom with 557 Sq Ft) on July 31st (so the energy usage for the first 15 days should be very low since no one was living there). So, I only stayed 13 days in my apt and they sent me a bill of $170. Yooh that's not normal. So, I started turning everything off and started spending the whole day at school and at work, with the intention of reducing the energy usage during the day. Well, today I received my second bill, $257 for a 1 Bed with 557 Sq Ft. How is this even possible?So, then I asked how much I needed to pay for the cancellation fee, and they told me $700. Like these people are not serious. From what I read the cancellation fee is $20/month in the contract.read more
ACTUALLY THIS WOULD BE A ZERO STAR IF I COULD, ALL THEIR PROMISES AND CONTRACTS SOUND GOOD UNTIL YOU GET TO THE FINE... PRINT. BALANCE BILLING IS SOMETHING I HAVE ALWAYS DONE WITH OTHER ENERGY COMPANIES AND I HAVE NEVER HAD A PROBLEM, TRI EAGLE WANTS TO UPCHARGE ME 690.00 SINCE MY 12 MONTH BALANCE BILLING HAS ENDED. BUT MY CONTACT HAS NOT ENDED, EVEN IF I DO ANOTHER 12 MONTH BALANCE BILLING THEY WANT THE UPCHARGE AND I AM STUCK WITH THIS GOD AWFUL COMPANY FOR 2 MORE YEARS.. DON'T GET SUCKED IN!!! YOU WILL REGRET IT I PROMISE YOU THAT.read more
I had a 3 year contract with TriEagle Energy and it was great. However, when the contract ended, they didn't offer me... any good rates, so I decided to switch. Twice I have tried switching and they take back my account. They falsely claim to the new company that I am cancelling my new service. I have changed providers many times, and I've never had this much trouble leaving. I have submitted a complaint to Public Utility Commission.read more
Pure trash!! Gouged me during the pandemic era! I lost my job so I was given a promise gift payment. The next bill I... got from TriEnergy was tripled, higher than any bill I had ever had in the one year history. On top of that my laundry dryer malfunctioned so I was not doing laundry and that particular month I found a job. No laundry, and working after 3 months but my bill trickled up!? The usage went from 800s to over 1100!!! HOW!?!?! I called them and could not get any help, no supervisor ever call me back after the promise.read more
I have been very happy with the services I've received from TriEagle Energy! They have worked with me even those months... that I wasn't sure I'd be able to pay my bill. Also, I'm also happy with the amount that I pay per Kilowatt. I can't see using any other Electricity company!read more
Not recommend... I switched service with them and today should active the service. From 8am to till now 12:30pm I don't... have service and it's too hot and we have baby. I called them they told me service come between 2pm to 9pm. It's bad management they should manage that without that long gap. Its really sad I got contract 2 years and today first day. I wish I can cancel contract with them.read more
SCAM ARTIST COMPANY! We called July 9 to start service July 10 BUT found a better deal and called back MAYBE 2 hours... later to cancel. No service should have started AT ALL but we get a bill for 4 days of service! The rep on the phone just keeps trying to say its OUR RESPONSIBILITY to pay it because they MISTAKENLY STARTED THE SERVICE! What a HUGE SCAM!read more
I switched to TriEagle from Direct energy. I have never had an electric bill over 200.00 with Direct. Not sure I had... one for 200.00. My bill this month is over 300.00. I’m so upset. I just don’t understand.. I have gas heat and hot water so not all electric. My electric is set at same temp as usual and the rate is very close to previous.?read more
I just chatted with a customer service representative with some detailed questions about my account. The rep did a... FANTASTIC job helping me! Was very fast, detailed, and knew exactly how to help find what I needed. Great job!read more
Difficult to use. Their automated phone payment system is confusing and does not work right. Too many issues. 18 minute... hold. I had a question and the rep didnt let speak. They will speak over you. I am NOT keeping this company when I move.read more
TriEagle, can’t even connect the right meter to your apartment! Keep billing me for a meter that is not mine! I will... pay whenever I have the right read of MY METER! Why would I pay for someone else’s electricity? Nobody wants to help me! Worse electricity company! I have reached out to the costumer care email, tried to talk to someone about it and NOBODY SEEMS TO UNDERSTAND THAT THEIR CHARGING ME THE WRONG METER! I also sent an email to their costumer care email Janaury 10th and I still haven't received anyone replying to my email and my concern. RUNNN! Don't get your electricity with them.read more