Brilliant Energy reviews, rates and plans
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Brilliant Energy is a retail electric provider serving deregulated power markets in Texas. Based in Houston, Texas, Brilliant Energy offers an attractive array of electric plans. Brilliant is an accredited member of the Better Business Bureau and maintains an A+ rating with that organization.
Brilliant Energy offers Texas residential electric customers a number of fixed price plans from which to choose. Their basic fixed price plan offers customers the security of having their rate locked in for the term of the agreement. Brilliant offers a discounted fixed price plan for customers who commit to e-billing and AutoPay. For eco-conscious customers, there is a fixed price plan featuring 100% renewable energy content. Finally, Brilliant offers a charity product that supports pet shelters. All of these products are available for terms of 6, 12, 24, and 36 months. Business customers receive custom pricing plans tailored to their specific electricity usage pattern and risk profile.
Brilliant Energy provides its customers with access to their account through the MyBE portal. The portal is accessible from any web-enabled device. Customers using the portal can view their monthly usage history for up to 15 months prior to the current billing month. Brilliant Energy customers can also use the MyBE portal to view past statements, payment history, or set up AutoPay. Brilliant maintains a customer call center that that is available Monday thru Friday from 8 am to 7 pm.
Brilliant Energy’s community focus is on pets and pet rescue. They support a number of pet shelters and veterinary health organizations in the Houston area.