Corporate Offices: 6555 Sierra Drive, Irving, Texas 75039
TriEagle Energy Plans & Rates
TriEagle Energy has electricity plans to match just about everyone. They offer discount plans, Smart Energy Plans and Green Energy Plans all at 12, 24 & 36 months! TriEagle provides transparent pricing with no hidden fees, even including TDU Delivery Charges into their rates. Need a new Smart Thermostat, sign up for their Smart Energy 36 plan.
Most providers in Texas offer green or renewable plans sourced from Solar Power or Wind Power with different ratios from 10% Green through 100% Green with the remaining power coming from Natural Gas or Coal powered plants. In most areas TriEagle provides 100% renewable energy at rates competitive to non-renewable energy rates.
Starting Service with TriEagle
TriEagle makes it easy to start new service with them. You can enroll right here using our search or you can call 4 Change at 877-933-2453.
Provider Customer Service
TriEagle Customer Service is open from 8AM – 7PM CST Mon-Fri. Call 877-933-2453 to speak with a customer service rep. You can also setup and login to the TriEagle Customer Service at Account Center.
Provider Bill Pay
TriEagle Energy offers full and informative bills to customers via Paper or Digital options that explain everything on your bill. However if you have any questions you can still call 877-933-2453 to speak with a customer service rep. You can also setup and login to the TriEagle Customer Service at Account Center. You can also pay via MoneyGram in-store or online using TriEagle MoneyGram Code: 15853.
Savings & Tips
TriEagle Energy wants to help you save money and energy. With a full suite of tips & recommendations you are covered to audit your own appliances or perform a full replacement of your thermostats & appliances with the knowledge to shop smart. Well explained SEER ratings & Energy Star descriptions, seasonal tips for thermostats & insulation ratings are just a few of the energy saving tips you’ll find on our Energy Efficiency section.
Need to report an outage or fallen wire? To get faster service—and save your precious cell phone battery—please call your local Transmission and Distribution Utility (TDU) directly, listed below.
AEP Texas Central (866) 223-8508 AEP Texas North (866) 223-8508 CenterPoint Energy (800) 332-7143 Nueces Electric Cooperative (800) 632-9288 Oncor Electric Delivery (888) 313-4747 Sharyland Utilities (800) 442-8688 Texas-New Mexico Power Company (888) 866-7456
Provider Corporate Office
TriEagle Energy’s Corporate headquarters are in Irving Texas at:
TriEagle Energy 6555 Sierra Drive Irving, Texas 75039
I had a 3 year contract with TriEagle Energy and it was great. However, when the contract ended, they didn't offer me... any good rates, so I decided to switch. Twice I have tried switching and they take back my account. They falsely claim to the new company that I am cancelling my new service. I have changed providers many times, and I've never had this much trouble leaving. I have submitted a complaint to Public Utility Commission.read more
Pure trash!! Gouged me during the pandemic era! I lost my job so I was given a promise gift payment. The next bill I... got from TriEnergy was tripled, higher than any bill I had ever had in the one year history. On top of that my laundry dryer malfunctioned so I was not doing laundry and that particular month I found a job. No laundry, and working after 3 months but my bill trickled up!? The usage went from 800s to over 1100!!! HOW!?!?! I called them and could not get any help, no supervisor ever call me back after the promise.read more
I have been very happy with the services I've received from TriEagle Energy! They have worked with me even those months... that I wasn't sure I'd be able to pay my bill. Also, I'm also happy with the amount that I pay per Kilowatt. I can't see using any other Electricity company!read more
Not recommend... I switched service with them and today should active the service. From 8am to till now 12:30pm I don't... have service and it's too hot and we have baby. I called them they told me service come between 2pm to 9pm. It's bad management they should manage that without that long gap. Its really sad I got contract 2 years and today first day. I wish I can cancel contract with them.read more
SCAM ARTIST COMPANY! We called July 9 to start service July 10 BUT found a better deal and called back MAYBE 2 hours... later to cancel. No service should have started AT ALL but we get a bill for 4 days of service! The rep on the phone just keeps trying to say its OUR RESPONSIBILITY to pay it because they MISTAKENLY STARTED THE SERVICE! What a HUGE SCAM!read more
I switched to TriEagle from Direct energy. I have never had an electric bill over 200.00 with Direct. Not sure I had... one for 200.00. My bill this month is over 300.00. I’m so upset. I just don’t understand.. I have gas heat and hot water so not all electric. My electric is set at same temp as usual and the rate is very close to previous.😢read more
I just chatted with a customer service representative with some detailed questions about my account. The rep did a... FANTASTIC job helping me! Was very fast, detailed, and knew exactly how to help find what I needed. Great job!read more
Difficult to use. Their automated phone payment system is confusing and does not work right. Too many issues. 18 minute... hold. I had a question and the rep didnt let speak. They will speak over you. I am NOT keeping this company when I move.read more
TriEagle, can’t even connect the right meter to your apartment! Keep billing me for a meter that is not mine! I will... pay whenever I have the right read of MY METER! Why would I pay for someone else’s electricity? Nobody wants to help me! Worse electricity company! I have reached out to the costumer care email, tried to talk to someone about it and NOBODY SEEMS TO UNDERSTAND THAT THEIR CHARGING ME THE WRONG METER! I also sent an email to their costumer care email Janaury 10th and I still haven't received anyone replying to my email and my concern. RUNNN! Don't get your electricity with them.read more