Tara Energy Review
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Corporate Offices: 5251 Westheimer Rd, Suite 1000, Houston, Texas, 77056
Tara Energy is a retail electric provider serving residential and commercial customers in Texas and other deregulated energy markets. Based in Houston, Texas, Tara Energy has been serving retail energy customers since 2002. Tara Energy is a subsidiary of Just Energy Group, Inc., a large investor-owned retail energy supplier serving approximately 2 million customers across North America.
Tara Energy offers Texas residential customers a number of retail electric plans designed to meet their varying needs. Tara Energy offers 12 and 24-month fixed price electric plans that give their customers protection from market price changes. Under these plans, the customer can select whether they want a traditional paper bill with payment by check or electronic document delivery with automatic payments. Tara Energy offers 100% renewable energy versions of these plans for customers who want to support clean power generation. Tara Energy also offers specialized plans for customers who use more than 1000 kWh per month as well as plans with no base charge for customers who have lower usage.
For commercial customers, Tara Energy offers a variety of customized plans including immediate switch, forward-date switch, fixed price, index price, and fixed/index hybrid products. Tara Energy serves commercial electricity customers in numerous markets including Texas, New York, New Jersey, Pennsylvania, California, Maryland, Michigan, Massachusetts, and Illinois. Retail natural gas markets served by Tara Energy include New York, Illinois, Indiana, Ohio, Pennsylvania, Michigan, Georgia, and California. Through its ownership by Just Energy Group, Tara may operate in some of these markets under the affiliated brand names of Hudson Energy, Amigo Energy, and Commerce Energy. Tara Energy is active in working with affinity group and trade associations across multiple deregulated energy markets through those affiliated brand names.
Interfacing with Tara Energy is simple and they provide several alternatives for contacting them. Their customer care team is available by phone weekdays from 8 am to 6:30 pm. Customers can also access their account online using the My Tara customer portal. In 2014, Tara Energy launched a mobile app that allows customers to pay their bill, access current and historical bill and payments, review usage details, setup automatic payments, manage their account overview, and receive messages and alerts. Tara Energy also makes bill payments very convenient. In addition to automatic bank draft and paying by check, Tara Energy offers 24-hour credit card payments by phone. They also accept payments via MoneyGram (available at Wal-Mart and other locations).
Tara Energy promotes the SmartStat smart thermostat. This smart thermostat is Wi-Fi enabled, has a web portal interface, displays live weather information, and includes a mobile app interface. The SmartStat optimizes home heating and cooling energy usage using algorithms that take into consideration elements such as weather, number of occupants in the home, and type of heating and cooling system. Programming and interfacing with the SmartStat is relatively simple and can help Tara Energy customers save money on their electric bill.
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