Cirro Energy Review
Find Cirro Energy Electricity Rates
Corporate Offices: 1201 Fannin St, Houston, TX 77002
Cirro Energy Profile
Cirro Energy is a retail electric provider serving residential and commercial consumers in Texas. Started out as an independent electric retailer before being acquired by Dominion Retail in 2008. NRG Retail subsequently acquired Dominion Retail in 2014. NRG Retail includes other well-known retail electric brands including Reliant Energy and Green Mountain Energy. NRG is the largest competitive power generator in the U.S. As part of the NRG Energy family of companies, Cirro combines its characteristic friendly service with the backing of a Fortune 500 parent company.
Cirro offers residential customers the power to choose from a variety of electricity rate plans. For customers desiring price stability for a given term, Cirro offers fixed rate plans with terms ranging from 3 to 24 months. Cirro also provides 100% renewable content fixed rate plans for those customers desiring green energy. Retail electric customers wanting flexibility and not wanting to commit to a specific contract term can select Cirro’s variable rate month-to-month plan. Commercial customers have an even wider array of retail electric plans from which to select. In addition to fixed price plans with customized terms and renewable energy content, commercial customers can also choose a real-time pricing plan.
Cirro Energy provides its customers with online and mobile account access. Online account management allows customers to renew their retail electric plans, pay bills, review usage, report outages, and sign up for automatic payments and electronic billing. Cirro also provides a bill alert feature where the customer receives both a paper bill and an electronic notice. Cirro maintains a 24/7 customer care call center and offers live chat to answer customer questions and concerns. Commercial customers selecting Cirro as their retail electric provider are assigned a single point of contact to handle their inquiries and service needs. As an added benefit, Cirro allows customers to pay their bills using Visa, MasterCard, and Discover with no payment fees.
Cirro Energy, as part of the NRG Retail family of companies, participates in numerous charitable and philanthropic activities. Cirro also offers an affinity fundraising plan that allows groups and organizations to receive a residual benefit when their members enroll with Cirro. The organizations currently participating in this program include school groups, sports teams, homeowner’s associations, and similar organizations. This program allows group members to get a great electricity rate from Cirro while helping their organization.
Cirro Energy Plans & Rates
Cirro offers a smaller set of more specific plans designed for predictable bills for consumers through the use of flat rate plans like Simply Flat plan, the fixed term plans such as the Smart LockSM 12 Web Exclusive and much longer terms like Smart LockSM 36 to lock in your rate for 3 years.
Cirro Energy Coverage
Cirro offers commpetitive rates throughout Texas, and highly competitive rates in the larger cities such as Houston, Dallas Fort-Worth, Arlington, Corpus Christi, Waco & Plano. Several electric providers may offer lower rates than Cirro but you always get the trusted name with a long tenure of customer satisfaction when you choose Cirro Energy.
Cirro Energy Renewable/Green Plans
Most providers in Texas offer green or renewable plans sourced from Solar Power or Wind Power with different ratios from 10% Green through 100% Green with the remaining power coming from Natural Gas or Coal powered plants. Cirro is no different with a portfolio of offerings including various percentages of Renewable energy.
Starting Service with Cirro Energy
Cirro makes it easy to start new service with them. You can enroll right here using our search or you can call Cirro at 844-239-4960.
Provider Customer Service
Provider Bill Pay
Cirro Energy offers full and informative bills to customers via Paper or Digital options that explain everything on your bill. However if you have any questions you can still call 844-239-4960 to speak with a customer service rep. You can also setup and login to the Cirro Customer Portal at Cirro Login.
Savings & Tips
Cirro Energy wants to help you save money and energy. With a full suite of tips & recommendations you are covered to audit your own appliances or perform a full replacement of your thermostats & appliances with the knowledge to shop smart. Well explained SEER ratings & Energy Star descriptions, seasonal tips for thermostats & insulation ratings are just a few of the energy saving tips you’ll find on Cirro Energy Savings pages.
If you have a power outage you can report it directly to your Transmission & Distribution Utility (TDU) listed below.
- Oncor: 888-313-4747
- AEP: 866-223-8508
- CenterPoint Energy: 800-332-7143
- Texas New Mexico Power (TNMP): 888-866-7456
- Sharyland Utilities: 800-545-4513
Provider Corporate Office
Cirro Energy’s Corporate headquarters are in Plano Texas at:
2745 Dallas Parkway, #200
Plano, Texas 75093
Frequently Asked Questions
- How can I pay my Bill? Cirro accepts Credit Card, Check, Online Pay, Phone Pay and in-person.
- Where do I send my check? Cirro Energy, U.S. Retailers, LLC, P.O. Box 660004, Dallas, TX 75266-0004
- Where can I pay my bill in person? Walk-in locations at Barri Financial Group, CheckFreePay, or Fidelity Express locations with your full bill in hand.
- Does Cirro offer Auto-Pay? Yes, by logging into your Cirro Portal you can setup Auto-Pay under your Payment Options.
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