Ambit Energy Review
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Corporate Offices: 1801 N. Lamar St, Suite 200, Dallas, TX 75202
Ambit Energy is a retail electric and natural gas provider serving deregulated energy markets in 13 states and the District of Columbia. Based in Dallas, Texas, Ambit is a leading network marketer of reregulated energy services. Ambit Electricity serves over one million retail energy customers through its network marketing representatives as well as through direct sales. Ambit Energy is a certified member of the Dallas and Northeast Texas Better Business Bureau and maintains an A+ rating with that organization.
Texas residential electric customers can select from a number of rate plans to meet their needs. Fixed rate plans that offer price security for the term of the agreement are available for 3, 6, 12 and 24-month terms. Customers desiring flexibility can select a variable rate plan where the price changes every month. Ambit offers residential customers additional value through surge protection and HVAC system protection warranties. Residential electric customers have the opportunity to earn free electricity and rewards through a referral program.
Ambit Energy also offers renewable energy electric plans for those customers desiring to support green energy. All renewable energy plans offered by Ambit are Green-e certified. Green-e is the nation’s largest independent certification and verification organization. Ambit customers can trust that products with this certification meet renewable energy claims.
Ambit provides Texas retail electric customers the opportunity to participate in a demand response program. Customers enrolled in this program can receive bill credits for voluntarily reducing their electric usage during critical power grid events.
Ambit also serves Texas commercial customers through direct sales. Businesses with monthly electric bills less than $5000 can select fixed price plans with terms of 12, 24, 18, or 36 months. These plans allow commercial electric customers to lock in their rate for the entire term of the contract. Businesses with monthly electric bills of $5000 or more can receive customized pricing plans based on their usage patterns, location, and risk profile.
Customers enrolling with Ambit can manage their account using any web-enabled device. Ambit’s web app allows customers to pay bills, view usage, and update account information. Ambit also maintains a Dallas-based customer call center that is available Monday thru Friday from 8 am to 6 pm and Saturday from 10 am to 5 pm.
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