Gexa Energy is a retail electric provider serving residential, commercial, and industrial customers in Texas. Based in Houston, Texas, Gexa Energy is a subsidiary of NextEra Energy Resources. Gexa Energy offers straightforward, easy-to-understand retail electric products at very competitive prices. Gexa Energy maintains Better Business Bureau A+ rating.
Gexa Energy offers residential customers a variety of retail electric plans. They offer fixed price plans with terms ranging from 6 to 24 months. These plans provide protection against market price fluctuations and allow the customer to choose a term that fits their needs. They also offer residential electric consumers a month-to-month plan where prices fluctuate monthly but the customer is not obligated to a specific contract term. For small business customers, Gexa Energy offers fixed and variable rate plans. Larger commercial and industrial customers have the choice of conventional fixed price plans, variable price plans based on a market index, a hybrid fixed and index priced plan, and a heat rate plan, which ties the price of electricity directly to natural gas prices.
Gexa Energy features an online customer account portal where customers can access their billing usage information 24 hours a day. They also have a traditional customer call center that is available from 7 am to 8 pm weekdays and 8 am to 2 pm on Saturday.