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4Change Energy Review

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Corporate Offices: 200 West John Carpenter Fwy, Suite 1240, Irving, TX 75039

4Change Energy is a Texas-based retail electricity provider serving residential customers in Texas.  4Change Energy is an interesting retail electric provider in that they are affiliated with TXU Energy but operate independently with regard to their marketing and overall customer experience.  Prospective customers should view this as an opportunity to reap the benefits of working with a smaller, highly personable energy supplier without having to worry about their expertise or stability.  The guiding principle of 4Change Energy is that customers should be able to find great electricity rates for their home while simultaneously helping their community.  While some retail electric providers offer opportunities for customers to give back to their community, 4Change Energy is unique in that community giving is core to their business.

4Change Energy keeps its electricity plan offerings simple.   They offer a month-to-month variable rate plan for customers that desire the flexibility of changing energy providers or prefer to avoid committing to a specific contract term.  They also have fixed price plans with terms of 3, 6, 12, and 24 months.  Any plan can be made 100% renewable.  4Change Energy’s retail electric plans feature electronic document and bill delivery and payment by automatic bank draft.  Online enrollment is available 24/7.

4Change Energy is easy to contact and interact with through a variety of media.  4Change Energy has a traditional customer care call center that is available on weekdays during normal business hours.  Their website also has an extensive FAQ section that addresses a wide spectrum of topics.  Customers can access their accounts through an online portal to view billing and usage information.  4Change Energy maintains an active presence on social media sites including Facebook and Twitter.  Their Facebook page is especially useful as it contains practical energy-saving tips and frequent contests and sweepstakes.

As mentioned above, 4Change Energy is all about giving back to the community.  They donate 4% of their profits to charities that serve the needs of Texans.  The causes they support with their donations include Feeding Texas, the American Cancer Society, the American Red Cross, and Heroes for Children.  Customers select which worthy cause they want to support and the aggregate selections of all customers determine the allocation of donations among the four entities.  Feeding Texas works to end hunger in all Texas communities while the American Cancer Society focuses on cancer prevention and treatment research.  The American Red Cross provides relief after natural disasters which can occur all too often with Texas weather and exposure to tropical storms.  Heroes for Children helps kids battling serious illnesses.  4Change Energy provides an easy way to support these causes while still getting competitive electricity rates.

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