Consumers benefit from electric deregulation in a variety of ways. First, commercial and industrial electricity users can better manage their energy costs. This results in lower prices for goods and services and reduces our cost of living. In addition, customer choice also encourages innovative rate structures and leverages new technologies like smart meters and learning […]
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ERCOT is the power grid operator for about 90% of the state’s electricity load and serves over 24 million Texas electricity consumers. The summer of 2015 was an interesting time for the Texas grid operator. The ERCOT hourly peak demand record was broken five times between August 5th and August 10th. The prevailing ERCOT record […]
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Champion Energy regains Texas service title. Houston-based Champion Energy Services received the highest overall rating for Texas in the 2015 J.D. Power Retail Electric Provider Residential Customer Satisfaction Study. The annual survey rates retail electric providers in the areas of price, communications, enrollment/renewal experience, customer service, corporate citizenship, and billing and payment. Champion Energy Rating […]
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In Texas, retail electric providers are responsible for all billing and collection activities. for Texas electric service. They collect the charges associated with their energy rates as well as the Transmission and Distribution Utility delivery charges. Texas retail electric customers typically enroll in post-pay rather than pre-pay plans. Under these plans, the customers pay for […]
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