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Source Power & Gas Review

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Corporate Offices: 2150 Town Square Place, Suite 380, Sugar Land, TX 77479

Source Power & Gas is a retail electric provider serving customers in deregulated energy markets in Texas, Maryland, New Jersey, Illinois, and Ohio.  Founded in 2011, Source Power & Gas is led by an experienced and well-respected executive team.  Their focus is on offering competitive prices while making all customer interaction processes as simple and convenient as possible.  Source Power & Gas was recently acquired Australian retail electric provider ERM Power.  ERM Power is the fourth largest electricity retailer in Australia and selected Source Power & Gas as its entry vehicle into the U.S. deregulated electricity market.  The cultures of the two companies are very compatible with a focus on excellent customer service, superior IT systems, and prudent growth.  This transaction is expected to fuel continued growth and entry into additional U.S. deregulated energy markets.

Source Power & Gas offers residential electricity customers a variety of fixed price plans.  Customers can expect to see fixed price electricity plans with terms ranging from 3 months to 24 months.  This covers a variety of customer risk profiles including customers who do not want to be obligated to long term contracts to those who desire multi-year price stability.  Source Power & Gas also offers “sweet spot” pricing terms when such terms provide customers with a price advantage.  These terms differ from the standard 6-12-24 month terms and may include terms like 18 or 20 months when the energy market affords an opportunity to offer lower prices by deviating from traditional contract lengths.  Source Power & Gas also offers customers the opportunity to select retail electricity plans with 100% renewable energy content.

Source Power & is easy to contact.  Their customer care call center is available from 8 am to 7 pm Monday through Friday.  They also have an online account management option that provides customers 24/7 access to their account information, usage history, and electricity plan renewal information.  Source Power & Gas has a wide array of payment options including mail, automatic bank draft, and one-time payment through their  online account management portal.  They also offer their customers a 24-hour pay-by-phone option.  Source Power & Gas actively gives back to the communities it serves by participating in activities like the National Day of Service at the Houston Food Bank.   Source Power & Gas was a Winner of Distinction at the Greater Houston and South Texas Better Business Bureau’s 22nd Awards for Excellence in 2014.

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