Pioneer Energy Review
Find Pioneer Energy Electricity Rates
Corporate Offices: 14090 Southwest Freeway, Suite 300, Sugar Land, TX 77478
Pioneer Energy is a retail electric provider serving residential small commercial customers in Texas. Based in Sugar Land, Texas, Pioneer Energy has an experienced management team and relies on that experience to bring great rates and service to its customers. Pioneer Energy’s basic belief is that energy should be simple and they do their best to make it simple for their customers.
Pioneer Energy offers Texas residential electric customers a variety of fixed price plans to meet their needs. Customers desiring flexibility can select fixed price plans with terms as short as 3 months. For those customers who value locking in a rate for longer terms, Pioneer Energy has fixed rate plans ranging up to 36 months. Popular term lengths of 12, 24, and 36 months conveniently blend seasonal price variations into a single competitive price. Pioneer Energy also offers specialized terms of 6 and 18 months that may offer seasonal price advantages by focusing on off-peak pricing months. For small commercial electricity customers, Pioneer Energy offers customized pricing for based on the customer’s location, energy usage profile, and other factors.
Pioneer Energy keeps the customer care and billing process simple. This helps keep costs down and enables them to offer great electricity rates. Their customer call center is staffed Monday thru Friday from 9 am to 6 pm. Pioneer Energy also offers electronic billing and payment by bank draft.
Horrible service! They are only there until 6 and when you call you only speak to 3 different employees and all of the middle eastern accent. If you are a woman good luck getting anything resolved. Called because my bill was over $800 and was told we will fight you for this because we do this all the time. My husband called and spoke to the same person ( very small company) and he was super nice to him and told him that we want to work this out. He even told my husband that Reliant was a bigger and better company so RUN and do not do business with this company!!!
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