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Just Energy Review

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Corporate Offices: 5251 Westheimer Rd, Ste 1000, Houston, TX 77056

Just Energy is a retail electric and natural gas provider serving customers in deregulated energy markets in the United States and Canada.  Just Energy serves 1.8 million residential and commercial energy customers in 14 U.S. states and 6 Canadian provinces.  Just Energy has a number of affiliated brands under which it does business including Amigo Energy, Commerce Energy, Hudson Energy, and Tara Energy.  While its corporate office is in Toronto, Just Energy maintains its headquarters in Houston, Texas.

Consumers in deregulated Texas markets can select from a number of Just Energy electric plans to serve their homes and businesses.  For residential electric customers, Just Energy offers fixed price plans for terms of 12, 36, and 60 months.  Locking-in a fixed price for five years is a unique Just Energy feature.  Many retail electric providers offer fixed price plans for terms of 12 and 36 months.  This makes it easier for customers to compare prices among the various providers and select a competitive electricity rate.  Choosing a 60-month fixed price plan may lack this competitive benchmarking but it does provide security for an extended term.

Just Energy also offers a month-to-month variable rate plan for customers desiring flexibility.  In addition, Just Energy has an electric plan indexed to the price of natural gas.  This plan has a 12-month term and the price changes every calendar month based on the NYMEX final settlement price for that month.  Commercial electric customers receive custom pricing tailored to their historical usage, risk profile, and business needs.

Just Energy offers a mobile app that makes it easy for customers to manage their account from any web-enabled device.  The app allows Just Energy customers to pay their bill, access current and historical bills and payments, review historical energy usage, and setup AutoPay.  Just Energy also maintains a customer care call center that is available Monday thru Friday 8 am to 8 pm and Saturday 8 am to 6 pm.

Just Energy is known for its JustGreen renewable energy plans.  Renewable energy offsets can be added to most, if not all, Just Energy electricity and natural gas plans.  JustGreen gives customers the opportunity to specify the renewable content of their energy product.  Customers desiring to support green energy can customize the renewable content of their retail electric and natural gas plans from 0 to 100%.  Just Energy also offers its JustClean carbon offset product that allows customers to offset pollution caused by their everyday activities.  JustClean is not directly linked to the customer’s energy commodity use but is intended for eco-conscious customers wanting to offset their overall carbon footprint.

Just Energy believes in supporting the communities it serves through charitable donations, sponsorships, education incentives, and fundraising.  Examples of Just Energy’s corporate philanthropy include the Salvation Army’s Share the Warmth Fund, the Mustard Seed organization in Alberta, the Heat & Warmth Fund in Michigan, EnergyShare in New York, and Sheltering Arms Senior Services in Texas.  Just Energy also supports the Orangewood Children’s Foundation in California to assist foster youth.

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