Champion Energy Review
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Corporate Offices: 1500 Rankin Road, Suite 200, Houston, TX 77073
Champion Energy Services is a retail electric provider serving customers in numerous deregulated energy markets. Champion Energy currently serves residential, commercial and industrial customers in Texas, Illinois, Pennsylvania and New Jersey. They also serve commercial and industrial electric customers in Ohio, Maryland, Massachusetts, New York, Delaware, and the District of Columbia as well as natural gas customers in Illinois. Based in Houston, Champion Energy has carved a niche as the fastest growing retail electric provider in the U.S. as well one of the largest providers never to have been associated with a utility. They are a well-established retail electric provider serving the equivalent of more than 1.3 million residential customers. A supply and credit support agreement with Shell Energy provides financial stability to support Champion Energy’s continued growth and financial security.
Champion Energy Services offers a variety of retail plans depending on the market served and the customer classification. All markets and customer classifications can select fixed price plans that allow you to lock in your electricity rate for the term of the agreement. These plans provide the greatest price stability. Renewable energy options are also available for all markets and customer classifications. Champion Energy even has residential electric plans tailored to senior citizens. For commercial customers, more complex options are available including index, hybrid (fixed and index combinations), block and index, and layered purchase options. These plans are customer-specific plans that require greater customer involvement and have a substantially different risk profile than fixed price plans.
Champion Energy is easy to contact. They maintain a Texas-based customer care call center that provides live support 24/7/365. Champion Energy was ranked highest among Texas retail electric providers for four consecutive years (2010 – 2013) according to the J.D. Power Texas Residential Retail Electric Provider Customer Satisfaction Study. They finished a very close second in 2014 demonstrating a culture that consistently values creating an outstanding customer experience. Champion Energy is also involved in the communities it serves. They are particularly active in sponsoring charities involved with the homeless, youth sports programs, and the arts.
We signed up with Champion for a 24-month fixed price plan. Family members and friends were complaining about their summer electricity bills while we were paying a lot less than they were. When I moved a couple of months before the end of the contract, they were very helpful in working with me to make the transition as easy and painless as possible. I would recommend Champion Energy to anyone looking for a good electricity rate.
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